Safety
Safety is not a feature list, it is what the product does by default. Below: which tools you have today, what actually happens when you file a report, and what is still on the way.
What you have
Four of these work today. The fifth does not exist yet — and we are not going to describe it as if it did.
Photo moderation
Every photo you upload starts as “pending”. Until it is approved it appears on no profile and in no list. You get the outcome — approved or rejected — as a notification.
Blocking
In the menu at the top right of someone's profile. It works both ways: the person you block cannot see you in any list either. Your connection and any pending connection requests are removed at the same moment.
Reporting
Same menu. You pick a category for what happened; the report enters a moderation queue ordered by priority.
Deleting your account
From inside the app, in one step. You get a 30-day window to change your mind; after that your personal data is permanently wiped.
Selfie verificationOn the way
A random pose is requested, a moderator reviews it, your profile gets a verified badge — and the verification photo is never shown on your profile. The moderator side and the badge are ready; the submission flow in the app has not been built.
What happens when you report someone
The form is short: pick what happened, send. Three things run behind it.
- That person is blocked by default. You do not have to report and then block separately.
- Your connection is deleted and the conversation drops out of your list.
- The report enters the moderation queue with a priority tag.
The tag comes from the category, not from a moderator's judgement. Underage and self-harm reports are pulled to the highest priority automatically; violence, harassment, hate speech and sexual content sit just behind it. The queue sorts by priority first and date second — an old low-priority report can never sit ahead of a new critical one.
One account can file at most 20 reports a day. That limit protects the queue rather than you: a queue full of bogus reports means real ones are seen late.
Blocking works in both directions
In most products blocking is one-way: you stop seeing them, they keep seeing you. Not here. A block is stored as a pair and checked in both directions — match lists, the map, search and chat all go through the same check.
The moment you block someone, your connection and any pending connection requests are deleted. Otherwise the person you blocked would still be sitting in your friends list.
You do not need to have talked to someone to block them. If you can see the profile, the menu is there.
Meeting in person
If you are meeting someone from the internet for the first time, a few habits make it easier. Not to frighten you — most people do these anyway.
- Make the first meeting somewhere public: a café, a park, an exhibition. Someone's home or a quiet spot is not a first meeting.
- Tell a friend where you are going, who with and when. Give them the person's name in the app too.
- Sort out your own transport. Both getting there and leaving should be up to you.
- A short voice or video call beforehand is the quickest way to tell whether the person matches the profile.
- If you feel uncomfortable you owe nobody an explanation. You can leave, and you can block afterwards.
If someone asks you for money, describes an urgent crisis and waits for help, or keeps postponing the meeting while pushing you onto another platform — that pattern is a familiar one. The “scam” report category exists for exactly this.
Common questions
Is Ruh Eşi safe?
No app can be answered with a single word like “safe”; what can be described is what it does by default. Here the defaults are: photos are invisible until approved, your real location never appears in any API response, blocking is two-way, reports go into a prioritised queue, and you can delete your account from inside the app.
What do you do about fake profiles?
Photos are reviewed before they go live, and one of the report categories is “fake profile”. Beyond that, the honest answer: no moderation catches every fake account. Selfie verification is planned for exactly this reason, but it is not in the app yet. If a profile feels off to you, block and report it — that is what actually feeds the queue.
Someone is harassing me. What should I do?
Report them from the menu on their profile and pick “harassment” as the category. The moment you send it, they are blocked, your connection is deleted and the report enters the queue at high priority. You do not need to keep talking to them or collect evidence first.
What happens if I delete my account?
All your sessions close immediately and the account moves into a deleting state. If you change your mind within 30 days, nothing is lost. After that, your photos, answers, interests, location records and email address are permanently deleted. Reports and blocks filed about you remain as rows, with their free-text notes cleared — so deleting your account does not erase reports made about you.
Next
Location privacy
Why your real position never comes back in a response, how big the cells are, and why the offset is fixed.
Community guidelines
What is allowed and what is not, and which enforcement actions follow a breach.
Child safety
The age rule, reports involving minors, and why they go to the top of the queue.
Delete account
The steps of a deletion request, the 30-day window, and exactly what gets erased.
If something went wrong
As well as reporting inside the app, you can write to us directly. If it is an emergency, contact your local authorities first.
Support pageMeet people who like what you like
Ruh Eşi is not a dating app. It exists so you can meet people to hike with, listen to the same band with, and talk about the same thing for hours — and your exact location is never shown on the map.