Terms of Service

1. The service

Ruh Esi is a friendship app that helps people meet through their answers to questions and their shared interests. It is not a dating or matchmaking service.

2. Who can use it

• You must be at least 13. Where your country sets a higher age, that applies.
• The information you give must be accurate.
• One person may hold only one account.
• If your account was closed before, you may not open a new one.

3. Prohibited conduct

• Impersonating someone else or creating a fake profile
• Harassment, threats, hate speech, discrimination
• Sharing sexual or otherwise disturbing imagery
• Commercial messaging, spam, attempted fraud
• Sharing other users' personal information without permission
• Using the app with automated tools or attempting to bypass security measures
• Inappropriate contact with a minor

We may warn, restrict or close accounts that break these rules. For serious breaches an account may be closed without prior warning.

4. Your content

The photos you upload and the text you write remain yours. You give us a limited licence to display, store and technically process them within the app. That licence ends when you delete your account.

Photos are moderated before they go live. We may remove content that breaks the rules.

5. Paid membership and tokens

• Subscriptions and tokens are purchased only through the Apple App Store or Google Play.
• Billing, renewal and cancellation follow the rules of the relevant store.
• You can cancel from your store account settings; cancellation takes effect at the end of the period.
• Refund requests go through the store; the refund policy is the store's policy.
• Profiles you reveal with tokens are permanent; they stay visible even after a subscription ends.

6. Safety notice

Verifying the people you meet through the app is your responsibility. A verification badge shows the photo belongs to a real person; it does not vouch for their intentions. We recommend meeting in busy public places and telling someone you trust about your plans.

7. Closing your account

You can delete your account from inside the app at any time. You have 30 days to change your mind; after that your personal data is permanently erased.

8. Limitation of liability

The service is provided "as is". We do not promise it will be uninterrupted or error-free. To the extent permitted by applicable law, we are not responsible for the outcome of communication or meetings between users. This clause does not limit your rights under consumer law.

9. Changes

We may update these terms. For significant changes we will notify you in the app and ask for your agreement again where needed.