Support

Check your spam folder first. The code is valid for 10 minutes; if it expired, request a new one. We send at most 10 codes per address per day — if you hit that limit, try again in an hour.

Check three things: have you created your profile, completed the core question category, and granted location permission. If all three are done, there probably are not enough users in your area yet. That is normal in this early period since we open city by city.

When few questions are answered the system is deliberately cautious: saying "you are a 100% match" based on three answers would be misleading. As you fill in more categories the percentages rise and get sharper.

Your real location is never shown. It is rounded to roughly a 3 km area and you appear at a fixed point inside it, unique to you. You can also hide from the map entirely.

Blocking works both ways and applies immediately. If you still see them, close and reopen the app; if it persists, write to us.

Subscriptions are managed through the store. On iPhone: Settings → Apple Account → Subscriptions. On Android: Play Store → Subscriptions. We cannot cancel it from the app because the payment is held by the store, not by us.

If it has been less than 30 days, sign in again and cancel the deletion; your account comes back as it was. After 30 days it cannot be recovered, unfortunately.